Onstelle.com (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and shipping/billing addresses when you place an order or contact us.
  • Payment Information: Payment details are securely processed through third-party payment providers (we do not store payment details).
  • Technical Data: IP address, browser type, and device information for website analytics and security purposes.
  • Cookies & Tracking Technologies: We use cookies to enhance user experience and analyze site traffic.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you regarding orders, inquiries, and support.
  • To improve our website, services, and customer experience.
  • To send promotional emails (only if you opt-in).
  • To comply with legal obligations and prevent fraudulent activity.

3. How We Protect Your Information

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or misuse. However, no data transmission over the internet is 100% secure.

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share it with:

  • Trusted third-party service providers (e.g., payment processors, shipping companies).
  • Legal authorities if required by law or to protect our rights.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal data.
  • Opt out of marketing communications.
  • Request a copy of the data we hold about you.

To exercise your rights, contact us at [email protected].

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before sharing your data.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

For any privacy-related inquiries, please contact us:
📧 Email: [email protected]
📍 Address: Bayreuther Strasse 23, Reutlingen Sondelfingen, Baden-Württemberg, 72766, Germany
📞 Phone: +49 911 99 24 91